17. TIDieR ‐ Mahoney 2003.

Study	Mahoney 2003
TIDieR item	Experimental intervention		Control intervention
BRIEF NAME	TLC System.		Control.
WHY	The theoretical model asserts that the background and context of stress (caregiving relationship), plus the stressor (care recipient’s behaviours), as mediated by caregiver mastery, resulted in manifestations of caregiver stress.		No described.
WHAT materials	The technology consisted of an integrated telephone network system and an IVR computer network system.		No applicable.
PROCEDURES	Caregivers dialled in from any standard touch‐tone telephone and heard the narrator greet them by name, review the menu of four module options, and provide the service they requested. The included modules were: · Weekly caregiver’s conversation: monitored the caregiver’s stress levels and provided information on how to manage the care recipient’s behavioural problems. · Personal mailbox: allowed caregivers to send and receive communications through voice mail among themselves or to communicate with a clinical nurse specialist who directly answered or triaged questions to a multidisciplinary professional panel of Alzheimer’s disease experts. · Bulletin board: in‐home telephone support group that provided personal and caregiver group voice mail, similar to a computer chat group. · Activity‐respite conversation: care recipient distraction module designed to reduce disruptive behaviours and to provide caregivers with respite time.		No applicable.
WHO provided	Internet intervention.		No applicable.
HOW delivered	Telephone‐delivered.		No applicable.
WHERE occurred	At home.
WHEN and HOW MUCH	The intervention group had access to the system for a 12‐month period, after which their passwords were disabled.		No applicable.
TAILORING	Intervention was comprehensively designed and not tailored to cover individual or unmeet needs. However, because caregivers have diverse needs and preferences, the intervention offered multiple components with flexibility to effectively appeal to a variety of users. Participants chose the type of component, frequency, duration, and timing of the usage.	No applicable.
MODIFICATIONS	None described.
HOW WELL planned	No described.
HOW WELL actual	No described.