1.Referrals and accessibility |
1.The CRTs responds quickly to new referrals |
9 |
4 |
7 |
5 |
3 |
3 |
2.The CRT is easily accessible to all eligible referrers |
1 |
0 |
2 |
8 |
17 |
5 |
3.The CRT accepts referrals from all sources |
2 |
2 |
5 |
2 |
17 |
5 |
4.The CRT will consider working with anyone who would otherwise be admitted to adult acute psychiatric hospital |
0 |
0 |
0 |
7 |
21 |
5 |
5.The CRT provides a 24-h, seven days a week service |
28 |
0 |
0 |
0 |
0 |
1 |
6.The CRT has a fully impended “gatekeeping” role, assessing all patients before admission to acute psychiatric wards and deciding whether they are suitable for home treatment |
26 |
2 |
0 |
0 |
0 |
1 |
7.The CRT facilitates early discharge from hospital |
28 |
0 |
0 |
0 |
0 |
1 |
8.The CRT provides explanation and direction to other services for service users, carers and referrers regarding referrals which are not accepted |
0 |
1 |
5 |
17 |
5 |
4 |
9.The CRT responds to requests for help from service users and carers whom the CRT is currently supporting |
2 |
2 |
1 |
18 |
5 |
4 |
10.The CRT is a distinct service which only provides crisis assessment and brief home treatment |
10 |
7 |
7 |
4 |
0 |
2 |
2.Content and delivery of Care |
11.The CRT conducts a comprehensive assessment for all service users accepted for CRT support |
2 |
4 |
7 |
1 |
14 |
4 |
12.The CRT provides clear information to service users and families about treatment and visits |
0 |
1 |
21 |
5 |
1 |
3 |
13.The CRT closely involves and works with families and wider social networks in supporting service users |
11 |
7 |
5 |
3 |
2 |
2 |
14.The CRT assesses carers’ needs and offers carers emotional and practical support |
0 |
23 |
4 |
1 |
0 |
2 |
15.The CRT reviews, prescribes and delivers medication for all service users when needed |
17 |
7 |
4 |
0 |
0 |
1 |
16.The CRT promotes service user’ and carers’ understanding of illness and medication and addresses concerns or problems with medication |
8 |
16 |
3 |
0 |
1 |
2 |
17.The CRT provides psychological interventions |
0 |
1 |
2 |
17 |
8 |
4 |
18.The CRT considers and addresses service users’ physical health needs |
5 |
5 |
5 |
11 |
2 |
3 |
19.The CRT helps service users with social and practical problems |
0 |
1 |
14 |
5 |
8 |
3 |
20.The CRT provides individualized care |
1 |
2 |
3 |
8 |
14 |
4 |
21.CRT staff visits are long enough to discuss service users’ and families’ concerns |
0 |
1 |
8 |
12 |
7 |
4 |
22.The CRT prioritises good therapeutic relationships between staff and service users and carers |
0 |
3 |
25 |
0 |
0 |
3 |
23.The CRT offers service users choice regarding location, timing and types of support |
1 |
1 |
6 |
17 |
3 |
4 |
24.The CRT helps plan service users’ and service responses to future crises |
27 |
0 |
0 |
0 |
1 |
1 |
25.The CRT plans aftercare with all service users |
3 |
22 |
3 |
0 |
0 |
2 |
26.The CRT prioritises acceptability to service users in how CRT care is ended |
2 |
7 |
3 |
9 |
7 |
4 |
3.Staffing and team organisation |
27.The CRT has adequate staffing levels |
15 |
2 |
3 |
3 |
5 |
1 |
28.The CRT has a psychiatrist or psychiatrists in the CRT team, with adequate staffing levels |
3 |
9 |
1 |
0 |
15 |
5 |
29.The CRT is a full multi-disciplinary staff team |
7 |
5 |
9 |
6 |
1 |
3 |
30.The CRT provides a thorough introduction program for new staff and ongoing training and supervision in core competencies for CRT staff |
21 |
4 |
2 |
1 |
0 |
1 |
31.The CRT has comprehensive risk assessment and risk management procedures, including procedures for safeguarding children and vulnerable adults living with CRT service users |
14 |
8 |
5 |
1 |
0 |
1 |
32.The CRT has systems to ensure the safety of CRT staff members |
2 |
13 |
4 |
5 |
4 |
2 |
33.The CRT has effective record keeping and communication procedures to promote teamwork and information sharing between CRT staff |
2 |
11 |
6 |
7 |
2 |
3 |
34.The CRT works effectively with other community services |
5 |
13 |
8 |
1 |
1 |
2 |
35The CRT takes account of equality and diversity in all aspects of service provision |
0 |
5 |
21 |
2 |
0 |
3 |
36.The CRT has systems to provide consistency of staff and support to a service user during a period of CRT care |
0 |
4 |
6 |
5 |
13 |
4 |
4.Location and timing of care |
37.The CRT can access a range of crisis services to help provide an alternative to hospital admission for service users experiencing mental health crisis |
8 |
9 |
10 |
1 |
0 |
2 |
38.The CRT provides frequent visits to service users |
27 |
1 |
0 |
0 |
0 |
1 |
39.The CRT mostly assesses and supports service users in their home |
17 |
7 |
1 |
0 |
3 |
1 |