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. 2021 Apr 27;2021:5584423. doi: 10.1155/2021/5584423

Table 2.

Association between patient care factors and empathy among participants.

Variables N (%) Mean empathy score SD 95% confidence interval P value
Lower Upper
(1) Do you believe that empathy is important for effective communication with patients? Yes: 348 (96.1) 97.24 13.69 95.77 98.7 <0.001
No: 14 (3.9) 83.64 7.33 79.77 87.89
(2) Do you believe that empathy can help lower the rates of patient litigation? Yes: 321 (88.7) 96.98 14.03 95.44 98.57 0.387
No: 41 (11.3) 95 11.39 91.54 98.64
(3) Do you believe that having empathy can improve healthcare provider and patient relationship? Yes: 346 (95.6) 97.22 13.69 95.79 98.82 0.003
No: 16 (4.4) 86.75 11.48 81.6 93.1
(4) Do you believe that empathy can lead to positive treatment outcomes? Yes: 337 (93.1) 97.65 13.69 96.13 99.1 <0.001
No: 25 (6.9) 84.6 7.54 81.83 87.68
(5) Do you believe that empathy can improve the quality of patient dental care? Yes: 332 (91.7) 97.21 13.95 95.63 98.73 0.034
No: 30 (8.3) 91.67 10.36 88.18 95.36
(6) Do you believe that empathy is important for achieving patient satisfaction? Yes: 334 (92.3) 97.24 13.9 95.72 98.74 0.02
No: 28 (7.7) 90.96 10.7 87.03 94.92