Table 2.

Topics for facilitated calls and site visit for iHI-FIVES (REP Pre-Implementation Phase)

Activity	Objective	Agenda Items
1) Welcome Call (1 h)	To understand purpose and components of Function QUERI and iHI-FIVES.	• Program goals, core and adaptable components, intended target audience • Resources needed for implementation
2) Curriculum Call (1 h)	To review iHI-FIVES training intervention.	• Clinical package and materials, core and adaptable components, delivery model options
3) Recruitment and Documentation Call (1 h)	To define iHI-FIVES participant recruitment and tracking documentation process and reporting.	• Identifying caregivers for recruitment, tools for documenting program delivery and outcomes • Discussing site-level processes for providing psychoeducational programs and adapting documentation
4) Marketing Call (1 h)	To tailor iHI-FIVES marketing materials and present ideas to increase recruitment and the impact of iHI-FIVES.	• Standardized tools and materials for marketing program internally for stakeholder buy-in and externally to Veterans and caregivers • How to adapt materials for target audiences and developing plans to address potential recruitment barriers
5) Site Visit Planning Call (1 h)	To discuss and finalize upcoming site visit activities.	• Planning of the upcoming site visit activities, presentations, technical assistance meetings • Identifying staff for train-the-trainer session
Site Visit (1–2 days)	To provide on-site technical assistance to assist with strategic planning, implementation, and potential barriers.	• Meet with delivery team, leadership, and internal stakeholders to discuss importance of caregiver support and the implications of iHI-FIVES to their site • Tour training facility. • Rapport and relationship building • Conduct train-the-trainer session on curriculum • Strategize and problem solve identified barriers or obstacles to successful launch
Optional Pre-Launch Call (30 min)	To provide technical assistance around any barriers to program launch	• Discuss barriers and potential solutions to program launch (e.g., recruitment, space, etc.)