Table 2. User satisfaction in relation to access to primary health care services in Brazil. Brazil, 2014 (n = 114,615).

		total n	If I had the option, I would change staff or health service					I would recommend the health service to a friend or family member
			Yes		No		p-valor	Yes		No		p
			n	%	n	%		n	%	n	%
Time of commuting from home to the Health Service		114,195
	< 30 minutes		15,072	16.0	79,398	84.0	< 0.001	81,973	86.8	12,497	13.2	< 0.001
	≥ 30 minutes		5,093	25,8	14,632	74.2		16,297	82.6	3,428	17.4
Easy access to the Health Service		114,615
	Very easy/easy		13,568	14.7	78,523	85.3	< 0.001	80,541	87.5	11,550	12.5	< 0.001
	Reasonable/difficult and very difficult		6,668	29.6	15,856	70.4		18,076	80.3	4,448	19.7
Opening hours of the health service meet the needs		113,076
	Yes		13,374	13.6	84,824	86.4	< 0.001	87,976	89.6	10,222	10.4	< 0.001
	No		6,450	43.4	8,428	56.6		9,509	63.9	5,369	36.1
Quality of service when there is no scheduled time		67,277
	Very good/good		6,717	12.1	48,983	87.9	< 0.001	50,810	91.2	4,890	8.8	< 0.001
	Regular/bad/very bad		5,723	49.4	5,854	50.6		7,225	62.4	4,352	37.6