Table 4. User satisfaction in relation to the infrastructure of primary health care services. Brazil, 2014 (n = 114,615).

		total n	If I had the option, I would change staff or health service					I would recommend the health service to a friend or family member
			Yes		No		p	Yes		No		p
			n	%	n	%		n	%	n	%
Health service facilities are in good condition for use		114,615
	Yes		10,164	11.9	75,038	88.1	< 0,001	77,241	90.7	7,961	9.3	< 0,001
	No		10,072	34.2	19,341	65.8		21,376	72.7	8,037	27.3
The facilities of the health service are in good cleaning condition		114,615
	Yes		13,526	13.8	84,460	86.2	< 0,001	87,562	89.4	10,424	10.6	< 0,001
	No		6,710	40.4	9,919	59.6		11,055	66.5	5,574	33.5
Enough chairs for people to sit in the waiting place		114,615
	Yes		6,265	10.2	55,390	89.8	< 0,001	56,449	91.6	5,206	8.4	< 0,001
	No		13,971	26.4	38,989	73.6		42,168	79.6	10,792	20.4
Perception of health service facilities		114,071
	Very good/good		6,278	8.6	66,958	91.4	< 0,001	67,891	92.7	5,345	7.3	< 0,001
	Regular/bad/very bad		13,860	33.9	26,975	66.1		30,297	74.2	10,538	25.8