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. 2021 Apr 22;8(4):e24482. doi: 10.2196/24482

Table 4.

Summary of the provider suggestions for mobile health app features.

Function of feature, feature Definition Illustrative quotes
Ease of use

Simplicity Having an intuitive and efficient
interface
Something super intuitive that could be used in a way that is almost dummy-proof. So even if you’re not super tech savvy… it would just be so easy. And quick. [Provider 6]

Reminders Notifications reminding clients to
complete their tracking
A reminder is always helpful… I think for some people, an alarm or a popup, a sound, or whatever would be easy for people to see and do. They can just click it and go right into it…being able to set up when and how it shows up, according to the patients' preferences. [Provider 7]

Remembering data Previous entries remembered to ease data entry It would remember what I'd already entered and add it to the menu, so if I had the same breakfast three days, I could just hit breakfast and it would just put in all three. [Provider 10]

Data-based suggestions and advice Tips or information about the tracked behavior Kind-of a help button. Any kind of monitoring form can be confusing… when we ask about your mood scales, there's kind of a definition with each question… it's really clear what information is needed. [Provider 12]
Improve clinical utility

Customization Ability to personalize activities and data input My dream application would be a sophisticated application that allows you to create scales and create the flexibility to make whatever scale I want. So, it’d have a bunch of different ways to track something. [Provider 11]

Provider notifications Alerts telling the provider when the client enters data [Something that] gets communicated to me via link or email and it’s just very clear and understandable and it doesn't take too much time for me to understand it. [Provider 1]

Output for providers Organized summaries of client data such as a table or graph If there were a system… that automatically graphed things for you… So I could log in as their provider and see a graph of progress over time. [Provider 1]

Parent information Allow parents to enter information Maybe it would be nice if there was a child feature and a parent
feature, or if there was an ability to link between phones so the parent and the child could input data. [Provider 8]
Improve appeal of tracking

Visually appealing Pleasing interface rather than plain text Something that reminds the client to take some time and sit down… I wouldn't want the app to be like opening up the notes section of your iPhone. [Provider 5]

Reinforcement A feature that rewards activity
completion
[There should be] immediate reinforcement on completing it.
Technology has built up youth's dependence on instant gratification, so using that in a way that would help them continue to be using it. [Provider 8]

Options Multiple-choice options for describing mood, rather than an open-ended format Being able to scroll down and select [from a list of] cognitive
distortions. [Provider 2]
Provide additional information

Output to clients Data summaries that are accessible to the client If the app can output the data back to the client in a way that helps them see like, ‘oh on average you’re getting so much sleep!’… Because that's what monitoring is about. To help us better understand these patterns, and make use of these patterns, to make use of it in therapy and treatment and address it. [Provider 7]

Crisis resources Provide crisis resources What would be great is having a page or a tab, or something where there's a list of local crisis resources, so text line, lifeline, rape line, so somehow pulling from crisis stuff. [Provider 9]

Social support Provide social support or connect to social media It lets me post to social media, so you get that kind of support too. [Provider 7]