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. 2021 May 7;23(7):38. doi: 10.1007/s11920-021-01254-8

Table 1.

Potential challenges of digital clinic implementation and possible solutions

Challenges of implementing digital clinics Example solutions
Stakeholder buy-in and support Input from key stakeholders (i.e., patients, clinicians, clinic managers) from app design to clinical implementation
Clinical workflow Redesigned clinics, Digital Navigator support, designing apps that integrate within existing provider workflow
Provider time and training Digital Navigator support, provider training initiatives, and online resources (including sharing data regarding the effectiveness and acceptability of digital mental health care)
Digital data policy Clear clinical policies, attention to safety planning, and following best practices for app use
Patient digital literacy and access to devices Lifeline Program for low-income consumers, Digital Opportunities for Outcomes in Recovery Services (DOORS), Digital Navigator support, VA’s Digital Divide Consult, and Internet-Connected iPad Loaner Program
Selection of apps Mobile Health and Index Navigation Database (MIND), Digital Navigator support, collection of free, evidence-based VA apps