Appendix Table A2.

Classical test reliability estimates (SPSS): Total sample (n = 1,834)

Item	Mean (sth. dev.)	Corrected Item-Total Correlation	Cronbach’s Alpha if Item Deleted
Doctor’s attention to patient’s description of symptoms	1.36 (0.62)	0.76	0.94
Availability of doctors to the family	1.25 (0.66)	0.78	0.94
Coordination of care	1.26 (0.64)	0.72	0.94
Time required to make diagnosis	1.23 (0.63)	0.76	0.94
The way the family is included in treatment and care decisions	1.26 (0.65)	0.75	0.94
Information given about how to manage the patient’s pain	1.22 (0.61)	0.76	0.94
Information given about the patient’s tests	1.23 (0.62)	0.79	0.94
How thoroughly the doctor assesses the patient’s symptoms	1.34 (0.61)	0.80	0.94
The way tests and treatments are followed up by the doctor	1.29 (0.62)	0.83	0.94
Availability of the doctor to the patient	1.29 (0.63)	0.80	0.94
Cronbach’s Alpha (standardized alpha)	0.946 (0.947)