Table 3.
Results of the satisfaction survey questions.
N (%)* | |
---|---|
The information received to access and complete the survey has been adequate | |
Very dissatisfied | 0 (0) |
Dissatisfied | 12 (1.2) |
Neutral | 36 (3.6) |
Satisfied | 170 (17.2) |
Very satisfied | 772 (78) |
The information received to perform the coronavirus test has been adequate | |
Very dissatisfied | 4 (0.4) |
Dissatisfied | 8 (0.8) |
Neutral | 56 (5.6) |
Satisfied | 156 (15.7) |
Very satisfied | 772 (77.5) |
The video tutorial has been useful | |
Very dissatisfied | 6 (0.6) |
Dissatisfied | 10 (1) |
Neutral | 36 (3.6) |
Satisfied | 132 (13.3) |
Very satisfied | 808 (81.5) |
Access to the form has been easy | |
Very dissatisfied | 4 (0.4) |
Dissatisfied | 24 (2.4) |
Neutral | 56 (5.7) |
Satisfied | 168 (17) |
Very satisfied | 738 (74.5) |
The form format is simple | |
Very dissatisfied | 2 (0.2) |
Dissatisfied | 22 (2.2) |
Neutral | 48 (4.9) |
Satisfied | 154 (15.7) |
Very satisfied | 756 (77) |
The questions have been easy to understand | |
Very dissatisfied | 2 (0.2) |
Dissatisfied | 4 (0.4) |
Neutral | 24 (2.4) |
Satisfied | 150 (15.1) |
Very satisfied | 812 (81.9) |
Uploading picture has been: | |
Very difficult | 10 (1) |
Difficult | 32 (3.3) |
Normal | 70 (7.1) |
Easy | 146 (14.8) |
Very easy | 726 (73.8) |
The handling of the lancet has been: | |
Very difficult | 68 (6.9) |
Difficult | 30 (3) |
Normal | 88 (8.9) |
Easy | 194 (19.6) |
Very easy | 610 (61.6) |
The handling of the pipette has been: | |
Very difficult | 48 (4.9) |
Difficult | 46 (4.7) |
Normal | 146 (14.7) |
Easy | 244 (24.6) |
Very easy | 506 (51.1) |
In general, the handling of the rapid test has been: | |
Very difficult | 17 (1.7) |
Difficult | 22 (2.1) |
Normal | 67 (6.6) |
Easy | 170 (16.7) |
Very easy | 742 (72.9) |
I really appreciate, in this pandemic situation, for this test-performing system at home | |
Very dissatisfied | 14 (1.4) |
Dissatisfied | 14 (1.4) |
Neutral | 40 (4) |
Satisfied | 122 (12.3) |
Very satisfied | 806 (80.9) |
Do you think that this king of test should be carried out by healthcare personnel? | |
Not necessary | 538 (54) |
Yes, always | 380 (38.2) |
Don’t know | 78 (7.8) |
*Percentages are calculated from non-missing values.