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. 2021 May 10;11:9819. doi: 10.1038/s41598-021-89236-x

Table 3.

Results of the satisfaction survey questions.

N (%)*
The information received to access and complete the survey has been adequate
Very dissatisfied 0 (0)
Dissatisfied 12 (1.2)
Neutral 36 (3.6)
Satisfied 170 (17.2)
Very satisfied 772 (78)
The information received to perform the coronavirus test has been adequate
Very dissatisfied 4 (0.4)
Dissatisfied 8 (0.8)
Neutral 56 (5.6)
Satisfied 156 (15.7)
Very satisfied 772 (77.5)
The video tutorial has been useful
Very dissatisfied 6 (0.6)
Dissatisfied 10 (1)
Neutral 36 (3.6)
Satisfied 132 (13.3)
Very satisfied 808 (81.5)
Access to the form has been easy
Very dissatisfied 4 (0.4)
Dissatisfied 24 (2.4)
Neutral 56 (5.7)
Satisfied 168 (17)
Very satisfied 738 (74.5)
The form format is simple
Very dissatisfied 2 (0.2)
Dissatisfied 22 (2.2)
Neutral 48 (4.9)
Satisfied 154 (15.7)
Very satisfied 756 (77)
The questions have been easy to understand
Very dissatisfied 2 (0.2)
Dissatisfied 4 (0.4)
Neutral 24 (2.4)
Satisfied 150 (15.1)
Very satisfied 812 (81.9)
Uploading picture has been:
Very difficult 10 (1)
Difficult 32 (3.3)
Normal 70 (7.1)
Easy 146 (14.8)
Very easy 726 (73.8)
The handling of the lancet has been:
Very difficult 68 (6.9)
Difficult 30 (3)
Normal 88 (8.9)
Easy 194 (19.6)
Very easy 610 (61.6)
The handling of the pipette has been:
Very difficult 48 (4.9)
Difficult 46 (4.7)
Normal 146 (14.7)
Easy 244 (24.6)
Very easy 506 (51.1)
In general, the handling of the rapid test has been:
Very difficult 17 (1.7)
Difficult 22 (2.1)
Normal 67 (6.6)
Easy 170 (16.7)
Very easy 742 (72.9)
I really appreciate, in this pandemic situation, for this test-performing system at home
Very dissatisfied 14 (1.4)
Dissatisfied 14 (1.4)
Neutral 40 (4)
Satisfied 122 (12.3)
Very satisfied 806 (80.9)
Do you think that this king of test should be carried out by healthcare personnel?
Not necessary 538 (54)
Yes, always 380 (38.2)
Don’t know 78 (7.8)

*Percentages are calculated from non-missing values.