List 1.

The six components of the patient-centered process (31).

1. Exploring both the disease and the illness experience    a) differential diagnosis    b) dimensions of illness (ideas, feelings, expectations, and effects on function) 2. Understanding the whole person    a) the person (life history and developmental issues)    b) the context (family and significant others, physical environment) 3. Finding common ground regarding management    a) on the problems and priorities    b) on the goals of treatment    c) on the respective roles of doctor and patient 4. Incorporating prevention and health promotion 5. Enhancing the patient–doctor relationship    a) sharing power    b) building a caring and healing relationship    c) promoting self-awareness    d) recognizing transference and countertransference 6. Being realistic, taking into account:    a) time    b) resources    c) team building