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. 2021 Mar 4;31(6):1129–1143. doi: 10.1177/1049732321993790

Table 7.

Modes of Interaction.

Mode Main Characteristics Presence Agenda-Setting
1. Q&A mode Questions and answers, particularly GPs asking patient to concretize their symptoms during the initial phase, and during physical examinations but also in relation to medical treatment All 10 consultations GP-led
2. Lecture mode Communication of information, most pronounced when GPs elucidate results of technological tests and physical examinations, explain etiological issues, and present treatment options All 10 consultations GP-led
3. Probabilistic mode Medical uncertainty expressed through probabilistic talk, mainly in relation to etiology, treatment options, and prognosis All 10 consultations GP-led
4. Competition mode Patients try to set the agenda or express their views, but meet competition, appears unsystematically for all consultation aspects Half of the consultations Mixed
5. Narrative mode Patients describe problems and their implications for life at work and home, and in relation to treatment options, in long stretches Two consultations Patient-led

Note. GP = general practitioner.