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. 2021 Mar 23;35(5):814–829. doi: 10.1177/02692163211000660

Table 2.

Characteristics of services responding to the survey and answers to the survey questions explored in the findings below.

UK (n = 277) Europe (except UK) (n = 85) World (except Europe) (n = 95) Total
LIC/LMIC (n = 17) UMIC (n = 19) HIC (n = 59)
Role of respondents (n/N, %)#
 Medical director/lead medical clinician 97/274 (35.4%) 42/85 (49.4%) 11/17 (64.7%) 7/19 (36.8%) 26/58 (44.8%) 183/453 (40.4%)
 Nurse director/lead nurse clinician 69/274 (25.2%) 8/85 (9.4%) 2/17 (11.8%) 2/19 (10.5%) 7/58 (12.1%) 88/453 (19.4%)
 Other 108/274 (39.4%) 35/85 (41.2%) 4/17 (23.5%) 10/19 (52.6%) 25/58 (43.1%) 182/453 (40.2%)
 Missing 3 1 5+
Type of service (n/N, %)
 Adult only 247/277 (89.2%) 68/85 (80%) 7/17 (41.2%) 9/19 (47.4%) 40/59 (67.8%) 371/458 (81%)+
 Children only 16/277 (5.8%) 5/85 (5.9%) 0/17 (0%) 3/19 (15.8%) 5/59 (8.5%) 29/458 (6.3%)+
 Both adult and children 11/277 (4%) 10/85 (11.8%) 9/17 (52.9%) 7/19 (36.8%) 14/59 (23.7%) 52/458 (11.4%)*
 None indicated 3/277 (1.1%) 2/85 (2.4%) 1/17 (5.9%) 0/19 (0%) 0/59 (0%) 6/458 (1.3%)+
Setting (n/N, %)
 Inpatient PC unit 168/277 (60.6%) 44/85 (51.8%) 8/17 (47.1%) 6/19 (31.6%) 34/59 (57.6%) 261/458 (57%)*
 Hospital PC team 135/277 (48.7%) 26/85 (30.6%) 9/17 (52.9%) 10/19 (52.6%) 37/59 (62.7%) 217/458 (47.4%)+
 Home PC team 160/277 (57.8%) 47/85 (55.3%) 10/17 (58.8%) 9/19 (47.4%) 34/59 (57.6%) 261/458 (57%)*
 Home nursing 92/277 (33.2%) 15/85 (17.6%) 1/17 (5.9%) 4/19 (21.1%) 7/59 (11.9%) 119/458 (26%)+
 Total 277 85 17 19 59 458+
Management type (n/N, %)#
 Charitable/non-profit 143/262 (54.6%) 23/85 (27.1%) 5/17 (29.4%) 6/17 (35.3%) 14/58 (24.1%) 192/440 (43.6%)*
 Public 103/262 (39.3%) 51/85 (60%) 8/17 (47.1%) 6/17 (35.3%) 36/58 (62.1%) 204/440 (46.4%)+
 Private 1/262 (0.4%) 9/85 (10.6%) 2/17 (11.8%) 5/17 (29.4%) 2/58 (3.4%) 19/440 (4.3%)+
 Other 15/262 (5.7%) 2/85 (2.4%) 2/17 (11.8%) 0/17 (0%) 6/58 (10.3%) 25/440 (5.7%)+
 Missing 15 - - 2 1 18
Setting (n/N, %)
 None indicated 3/277 (1.1%) 1/85 (1.2%) 1/17 (5.9%) 0/19 (0%) 0/59 (0%) 5/458 (1.1%)+
 Single setting 110/277 (39.7%) 49/85 (57.6%) 8/17 (47.1%) 11/19 (57.9%) 24/59 (40.7%) 202/458 (44.1%)+
 Multiple settings (2 or more settings) 164/277 (59.2%) 35/85 (41.2%) 8/17 (47.1) 8/19 (42.1%) 35/59 (59.3%) 251/458 (54.8%)*
Experience with suspected or confirmed COVID-19
 Services with confirmed or suspected COVID-19 cases (n/N, %)# 248/264 (93.9%) 60/83 (72.3%) 9/17 (52.9%) 7/17 (41.2%) 33/58 (56.9%) 358/440 (81.4%)*
 Missing 13 2 - 2 1 18
 Services with staff with suspected or confirmed COVID-19 (n/N, %)# 238/262 (90.8%) 55/83 (66.3%) 4/16 (25%) 7/17 (41.2%) 30/58 (51.7%) 335/437 (76.7%)*
 Missing 15 2 1 2 1 21
Service changes in response to COVID-19
 Services who had changed in response to COVID-19 (n/N, %)# 255/263 (97%) 74/82 (90.2%) 14/17 (82.4%) 15/17 (88.2%) 53/57 (93%) 412/437 (94.3%)*
 Missing 14 3 - 2 2 21
Changes in specific services
 Services that reported changes in in-patient beds in their service (n/N, %) 117/255 (45.9%) 25/74 (33.8%) 4/14 (28.6%) 4/15 (26.7%) 20/53 (37.7%) 170/412 (41.3%)+
Changes in in-patient beds in your services (n/N, %)
Number of beds
 Increased 41/117 (35%) 5/28 (17.9%) 1/4 (25%) 0/4 (0%) 1/21 (4.8%) 48/174 (27.6%)
 Stayed about the same 34/117 (29.1%) 10/28 (35.7%) 2/4 (50%) 4/4 (100%) 7/21 (33.3%) 57/174 (32.8%)
 Decreased 42/117 (35.9%) 13/28 (46.4%) 1/4 (25%) 0/4 (0%) 13/21 (61.9%) 69/174 (39.7%)
Services that reported changes in how they provide support for patients in their own homes (n/N, %) 152/255 (59.6%) 32/74 (43.2%) 8/14 (57.1%) 6/15 (40%) 30/53 (56.6%) 228/412 (55.3%)+
Number of patients needing support in their own homes (n/N, %)
 Increased 60/152 (39.5%) 15/32 (46.9%) 1/8 (12.5%) 4/6 (66.7%) 13/31 (41.9%) 93/229 (40.6%)
 Stayed about the same 72/152 (47.4%) 11/32 (34.4%) 4/8 (50%) 1/6 (16.7%) 15/31 (48.4%) 103/229 (45%)
 Decreased 20/152 (13.2%) 6/32 (18.8%) 3/8 (37.5%) 1/6 (16.7%) 3/31 (9.7%) 33/229 (14.4%)
Services that reported changes in how medicines are given in the community (e.g. who sets up syringe drivers/families administering medicines (n/N, %)# 56/149 (37.6%) 7/31 (22.6%) 1/8 (12.5%) 2/6 (33.3%) 9/28 (32.1%) 75/222 (33.8%)
Services that reported changes in how they provide support for patients in care homes (including nursing homes) (n/N, %) 96/255 (37.6%) 23/74 (31.1%) 2/14 (14.3%) 4/15 (26.7%) 28/53 (52.8%) 153/412 (37.1%)+
Face to face contact with staff in care homes (including nursing homes) is (n/N, %)
 A lot more 8/93 (8.6%) 2/21 (9.5%) 0/2 (0%) 2/3 (66.7%) 0/25 12/144 (8.3%)
 Slightly more 7/93 (7.5%) 2/21 (9.5%) 0/2 (0%) 0/3 (0%) 1/25 (4%) 10/144 (6.9%)
 About the same 7/93 (7.5%) 3/21 (14.3%) 1/2 (50%) 1/3 (33.3%) 2/25 (8%) 14/144 (9.7%)
 Slightly less 15/93 (16.1%) 2/21 (9.5%) 1/2 (50%) 0/3 (0%) 4/25 (16%) 22/144 (15.3%)
 Much less 56/93 (60.2%) 12/21 (57.1%) 0/2 (0%) 0/3 (0%) 18/25 (72%) 86/144 (59.7%)
Services that reported use of virtual technologies (e.g. zoom/teams) with patients and families (n/N, %)
 A lot more 149/252 (59.1%) 25/71 (35.2%) 6/13 (46.2%) 6/15 (40%) 33/53 (62.3%) 219/405 (54.1%)+
 Slightly more 71/252 (28.2%) 24/71 (33.8%) 2/13 (15.4%) 8/15 (53.3%) 14/53 (26.4%) 120/405(29.6%)*
 About the same 29/252 (11.5%) 19/71 (26.8%) 1/13 (7.7%) 0/15 (0%) 6/53 (11.3%) 55/405(13.6%)+
 Slightly less
 Much less 3/252 (1.2%) 3/71 (4.2%) 4/13 (30.8%) 1/15 (6.7%) 0/53 11/405 (2.7%)+
Services that reported use of virtual technologies (e.g. zoom/teams) with colleagues (n/N, %)
 A lot more 236/254 (92.9%) 46/72 (63.9%) 10/14 (71.4%) 8/15 (53.3%) 45/53 (84.9%) 345/409 (84.4%)+
 Slightly more 14/254 (5.5%) 14/72 (19.4%) 3/14 (21.4%) 5/15 (33.3%) 8/53 (15.1%) 45/409 (11%)*
 About the same 2/254 (0.8%) 10/72 (13.9%) 0/14 2/15 (13.3%) 0/53 14/409 (3.4%)+
 Slightly less 1/254 (0.4%) 2/72 (2.8%) 0/14 0/15 0/53 3/409 (0.7%)+
 Much less 1/254 (0.4%) 0/72 1/14 (7.1%) 0/15 0/53 2/409 (0.5%)+
Bereavement support
Bereavement support (n/N, %)
 A lot more 32/193 (16.6%) 2/53 (3.8%) 1/13 (7.7%) 0/12 2/41 (4.9%) 37/313 (11.8%)+
 Slightly more 49/193 (25.4%) 14/53 (26.4%) 1/13 (7.7%) 5/12 (41.7%) 9/41 (22%) 78/313 (24.9%)+
 About the same 76/193 (39.4%) 24/53 (45.3%) 5/13 (38.5%) 2/12 (16.7%) 21/41 (51.2%) 129/313 (41.2%)*
 Slightly less 23/193 (11.9%) 9/53 (17%) 1/13 (7.7%) 4/12 (33.3%) 6/41 (14.6%) 43/313 (13.7%)+
 Much less 13/193 (6.7%) 4/53 (7.5%) 5/13 (38.5%) 1/12 (8.3%) 3/41 (7.3%) 26/313 (8.3%)+

UK: United Kingdom; LIC: low income countries; LMIC: lower middle income countries; UMIC: upper middle income countries; HIC: high income countries; PC: palliative care.

#

n of value and valid N denominator are provided. Percentages are of valid values, unless otherwise stated. Number of missing responses for each category are provided below.

*

Included data from the one missing country in the numerator and denominator.

+

Includes data from the one missing country in the denominator.