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. 2021 Jan 6;29(4):687–698. doi: 10.1038/s41431-020-00782-w

Table 3.

Summary of problems identified using an automated and manual user testing protocol—after design sprints and final end-to-end testing.

Design

 Colour schemes not bold enough

 Unclear text—too small Radio button designs confusing

 No indication of whether data are saved if hit back and next buttons

 Video accessibility function (subtitles)

 Video time stamp

 Meaning of ‘not sure’ unclear

Technical

 Incompatibility with older browsers

 Broken links

 Links not opening new tabs or windows