Skip to main content
. 2021 Apr 28;9(4):e24014. doi: 10.2196/24014

Table 1.

Comparing inbox use characteristics across 3 work patterns.

Inbox use characteristics Group 1, mean (SD) Group 2, mean (SD) Group 3, mean (SD) P value
Clustering factors (percentage of all-day inbox duration)

Work hours inbox duration 37 (12) 82 (8) 62 (9) <.001

Outside and noncontiguous to work hours 42 (11) 1 (2) 12 (5) <.001

Contiguous to work hours 21 (11) 17 (7) 26 (13) .03
Duration of inbox work on workdays and nonworkdays (min)

Work hours inbox duration 25.36 (13.03) 47.97 (13.35) 42.13 (16.56) .002

Outside work hours inbox duration 41.37 (13.81) 10.91 (5.63) 26.97 (13.26) <.001

Inbox duration on nonworkdays 32.74 (37.46) 11.13 (19.69) 6.54 (11.3) .03
Message types (percentage of all inbox time)

Patients 32 (10) 35 (10) 42 (10) .02

Results 30 (9) 32 (11) 26 (10) .10

Requests 24 (7) 20 (6) 21 (6) .31

Admin 14 (5) 13 (4) 11 (4) .14