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. 2021 Apr 29;23(4):e26877. doi: 10.2196/26877

Table 2.

Value propositions and benefits of personal health record systems to health care delivery constituents.

Value propositions and benefits Literature support Health care delivery constituents


Consumers Providers Payors Public health agencies
Consumer empowerment and patient engagement

Promote consumer health education [14,50,57,68,76] a

Enable patients to become informed health care consumers [5,42,44,66,98]


Enhance understanding of medical conditions [29,42,57,66,74,75,99,100]


Simplify and clarify patient instructions [29,42,57,66,74,75,99,100]


Provide a greater control over health outcomes [3,56,101,102]



Offer convenient self-health management [21,56,68,86,89,103,104]



Facilitate self-efficacy via cues for patient action [13,102]


Health care communication

Improve patient-physician or provider communication [14,42,105]


Timely information sharing for clinical decisions [68,85,90,103]


End-to-end care delivery involving multiple constituents [44,55,68,89,106,107]
Process efficiencies and cost effectiveness

Increased portability of patient records [44,57,63,68,89,108,109]

Reduced cost of chronic disease management [32,110]

Greater medical information validity and accuracy [42,59,75,76,111,112]

Save patient, physician, and provider time [14,32,57,85]

Reduced cost of duplication of tests and procedures [42,59,113]
Enhanced quality of care

Increased patient safety considerations [90,103,114]

Improved handling of emergency situations [115,116]


Extended durability of patient data [32,104,109]

Early identification of patient risks and health susceptibilities [76,115,117,118]
Public health outcomes

Reduced burden on health care system and resources [3,55,59,63]

Enhanced care for underserved communities and populations [3,59,63,95]

Facilitate care in public health emergencies [119,120]

Support public health research [71,90,121,122]



New avenues for epidemiology surveillance and screenings [71,90,121,122]


aMapping of value propositions and benefits of personal health records to various health care delivery constituents.