Table 2.

Patient characteristics.

ID	Age	Gender F/M	Educationb	Health literacyc	Limiting long-standing illness	Employed yes/no	Referrald TSF/RSR
P 14	73	F	1	Good	Yes	No	RSR
P 13	69	M	1	Good	No	No	RSR
P 24	70	F	1	Good	Yes	No	RSR
P 35	59	F	2	Good	Yes	Yes	RSR
P 52a	66	F	3	Good	Yes	No	RSR
P 54	86	M	1	Poor	Yes	No	RSR
P 56	78	F	3	Good	Yes	No	RSR
P 60	54	M	1	Good	Yes	No	RSR
P 67	79	F	0	Good	No	No	RSR
P 79	82	F	4	Good	Yes	No	RSR
P 81	63	F	1	Good	Yes	No	RSR
P 87	57	F	1	Good	Yes	No	RSR
P 93	66	F	4	Good	No	No	RSR
P 97	56	M	4	Good	Yes	Yes	RSR
P 102	50	F	3	Good	No	Yes	TSR
P 108	55	F	3	Good	Yes	No	TSR
P 112	57	M	4	Good	Yes	No	TSR
P 113	36	F	2	Good	Yes	Yes	TSR
P 121	76	M	1	Poor	No	No	RSR
P 132	55	F	3	Good	No	Yes	TSR
P 136	42	F	3	Good	Yes	Yes	TSR
P 144	56	F	1	Good	No	No	RSR

^aIndian British: all others described themselves as White British.

^bLevel 1: 1–4 GCSEs/equivalent; Level 2: 5 GCSEs/equivalent; Level 3: 2≥ A-levels/equivalent; Level 4≥: Bachelor’s degree/equivalent/higher qualifications. 0: no formal education.

^cSingle item health literacy question: How often do you need to have someone help you when you read instructions, pamphlets or other written material from your doctor or pharmacy? Response: rarely or never (good); often or always (poor).

^dTrue self-referral/recommended self-referral.