Table 5.
Hypothesis testing.
| Paths | Direct Effect | Indirect Effect | R2 | Result |
|---|---|---|---|---|
| Technical System Quality → User Satisfaction | 0.126∗∗ | - | 0.341 | Supported |
| Information Quality → User Satisfaction | 0.224∗∗ | - | Supported | |
| Educational System Quality → User Satisfaction | 0.133∗∗ | - | Supported | |
| Service Quality → User Satisfaction | 0.311∗∗ | - | Supported | |
| Technical System Quality → Intention to Use | 0.123∗∗ | 0.019∗∗ | 0.49 | Supported |
| Information Quality → Intention to Use | 0.172∗∗ | 0.033∗∗ | Supported | |
| Educational System Quality → Intention to Use | 0.175∗∗ | 0.02∗∗ | Supported | |
| Service Quality → Intention to Use | 0.354∗∗ | 0.046∗∗ | Supported | |
| User Satisfaction → Intention to Use | 0.148∗∗ | - | Supported | |
| User Satisfaction → Net Benefits | 0.381∗∗ | 0.036∗∗ | 0.297 | Supported |
| Intention to Use → Net Benefits | 0.243∗∗ | - | Supported | |
| Technical System Quality → Net Benefits | - | 0.082∗∗ | Supported | |
| Information Quality → Net Benefits | - | 0.135∗∗ | Supported | |
| Educational System Quality → Net Benefits | - | 0.098∗∗ | Supported | |
| Service Quality → Net Benefits | - | 0.216∗∗ | Supported |
∗∗p < 0.01.