Table 1:
Symmetry Between Coding Themes: Input-Transformation-Output model vs. SEIPS 2.0 model
| Input-Transformation-Output Model Variable Domains | SEIPS 2.0 Model Variables | SEIPS 2.0 Model Variable Definitions |
|---|---|---|
| Provider Factors | ||
| Provider skills, knowledge, training, education | Competence | Pharmacy staffs’ perceived ability to make OTC recommendations |
| Safety | Discussion of safety issues with patients | |
| Training | Training related to the Senior Section | |
| Needs, biases, beliefs, moods | Convenience | Pharmacy staff or patient conveniences related to the Senior Section, but are not solely related to other variables (e.g., Proximity) |
| Technician role | Description of interactions involving pharmacy technicians only | |
| Patient Factors | ||
| Patient age, gender, ethnicity, language | Demographics (Age) | Benefits of the Senior Section to other patient age groups |
| Patient skills, knowledge, training, education | Purpose | Related to patients acknowledging the purpose of the Senior Section |
| Selection behaviors | Description of patient behaviors/needs while selecting medications | |
| Patient needs, biases, beliefs, moods | Purpose | Related to patients acknowledging the purpose of the Senior Section |
| Convenience | Pharmacy staff or patient conveniences related to the Senior Section, but are not solely related to other variables (e.g., Proximity) | |
| Selection behaviors | Description of patient behaviors/needs while selecting medications | |
| Work System / Unit Factors | ||
| Physical layout and geography | Layout | Sectional organization of the Senior Section (i.e., pain, cough/cold allergy, sleep) |
| Proximity | Utility of closeness of Senior Section to prescription department | |
| Prescription Department | Need for pharmacy staff to leave the prescription department (including the Senior Section area) to go out to the main store | |
| OTC Inventory | Related to the types of OTC medications/products found in the Senior Section | |
| Functions/features and availability of usable tools/technology | Tools from Senior Section | Tools included in the Senior Section |
| Tools in the pharmacy | Tools to support OTC counseling and make recommendations, which are not part of the Senior Section | |
| Signage | Issues related to the Senior Section signage | |
| Time and sequence demands | Workflow integration | Senior Section integration into the pharmacy workflow (may include time pressure issues) |
| Organization Factors | ||
| Staffing levels | Staffing | Related to staffing of the pharmacy |
| Organizational policy/priorities | Stocking | Stocking issues related to the Senior Section |
| Social norms and pressures | Corporate support | How the pharmacy organization influences Senior Section implementation |
| External Environment | ||
| Extra-organizational rules, standards, legislation, enforcement | no specific node | |