Table 2.

Trends in calls for assistance made during the Pre-COVID and COVID phase.

Requests for Assistance\Month		Jan–Feb	Mar–Apr	May–Jun	Jul–Aug	Sep–Oct
Anxiety (n = 730)	O	39	369	153	71	98
	E	146	146	146	146	146
Depression (n = 569)	O	59	210	119	92	89
	E	113.8	113.8	113.8	113.8	113.8
Psychological Distress (n = 831)	O	51	357	217	92	114
	E	166.2	166.2	166.2	166.2	166.2
Loneliness (n = 569)	O	11	210	119	92	89
	E	104.2	104.2	104.2	104.2	104.2
Family Issues (n = 351)	O	27	92	87	62	83
	E	70.2	70.2	70.2	70.2	70.2
OCD (n = 102)	O	4	35	25	15	23
	E	20.4	20.4	20.4	20.4	20.4
Physical Health (n = 152)	O	9	70	42	12	19
	E	30.4	30.4	30.4	30.4	30.4
Medication Management (n = 136)	O	8	63	35	17	13
	E	27.2	27.2	27.2	27.2	27.2
Financial (n = 86)	O	2	47	26	4	7
	E	17.2	17.2	17.2	17.2	17.2
Suicide (n = 112)	O	10	26	31	27	18
	E	22.4	22.4	22.4	22.4	22.4
Information Needs (n = 726)	O	60	147	140	128	251
	E	145.2	145.2	145.2	145.2	145.2

N.B.: ‘O’ = observed frequency; ‘E’ = expected frequency; Pre-COVID phase: January–February 2020; COVID phase: March–October 2020.