Table 2. Consumers' awareness, perceptions and concerns about online pharmacies.
|
ITEM |
N (%) |
|---|---|---|
Awareness and willingness to use service (n = 500) |
Prior purchases from online pharmacy |
15 (3) |
Awareness of online pharmacies in Nigeria |
141 (28) |
|
Would like access to online drug information/medicine advice services |
97 (60) |
|
Willingness to purchase from online pharmacies in the future |
337 (67) |
|
Perceptions about service (n= 337) |
Offer competitive pricing |
156 (46) |
Provide easy access to drug information |
297 (88) |
|
Advantage of door step delivery |
300 (89) |
|
Offer greater confidentiality |
314 (93) |
|
Are convenient |
330 (98) |
|
Concerns with service (n=163) |
Risk of substandard and counterfeit medicines |
111 (68) |
Illegal websites and internet security |
153 (94) |
|
Non-availability of specified brands of medicines needed |
89 (55) |
|
Delivery of wrong medicines |
97 (60) |
|
Issues with timely delivery |
56 (34) |