Table 4.

Facilitators and barriers to ED care during the pandemic

Facilitators (n = 280)	%	Barriers (n = 288)	%
ED teamwork	15	Confusing and changing guidelines	23
ED leadership	13	Availability of appropriate PPE	16
Hospital leadership to help in the ED	10	Inadequate ED setups and environments	13
Clear information and communication strategies	10	ED inefficiency	8
Decreased ED census	10	New treatment protocols	8
Education	9	Patients’ fears of consulting the ED	7
Sufficient availability of quality PPE	7	PPE	6
Clear provincial and public health guidelines	6	Modified physician–patient relationship	3
Adapting ED care delivery	5	Restrictive family presence guidelines	3
Local initiatives	4	Access to consultants	3
Safety officer or COVID lead	3	Testing capacity	3
Other	10	Other	9