Table 2 |.

Principle 1—“Patient-centric Care” related processes, evaluation ratings, and crosswalk to PIP and NCQA measures

#	Process Short Description	Process Definition	Important (% agreeda)	Feasible to Measure (% agreeda)	Measurable in the EHR (% yes)	PIP	PCMH/BH
1	Orient patient to integrated care culture	IBH team knows their roles and responsibilities on the integrated behavioral health team; they orient patient to integrated care team (e.g., explains to patient what the roles of each IBH team member are, standardized brief role descriptions for each IBH team member; scope of care, common clinic activities, documentation standards, coordinated team (both IBH as well as rest of primary care team) based clinic behaviors desired)	86%	48%	30%	*	*
2	Patient participates in making decisions related to care plan and treatment	IBH team get feedback from the patient about the care plan to make sure the patient is well engaged, in agreement with the plan, and that they use shared decision making (e.g., standardized protocol based on best current evidence, that lists specific questions/ concerns and documentation for each team member to be used to ensure patient is engaged in care plan decisions, shared care plan is documented)	93%	66%	54%	**	**
3	Promote patient autonomy	IBH team targets giving and supporting autonomy of the patient as they move through treatment (e.g., self-management plan in individual care plans)	93%	52%	48%	X	**
4	Patient reports changes in health, symptoms, function over time	Patient fills out appropriate metrics prior to and during IBH team treatment engagement, tailored to the patient addressing what drove the engagement in IBH and keeps the care team informed of progress and changes with health and function (e.g., behavioral health and function screeners and symptom measures); encouraged to use a primary care appropriate measure that has a global as well as specific subscale (e.g., anxiety, depression, insomnia, relationship, life function) that could be given to every patient on every appointment	93%	90%	85%	*	**

^aRespondents rated the question as either “agree” or “strongly agree.

^*weak match,

^**strong match; X did not match.