Table 4.

Comparison of the satisfaction scores between the two groups

	Group	Cases	Accessibility Index	General hospital services	Treatment service	Complaints and opinions	Environment and logistics services	Discharged guide	Overall satisfaction evaluation
Before training	Group A	40	13.43±1.81	8.95±1.33	63.83±7.77	26.48±3.54	12.55±2.50	12.55±2.21	138.45±16.57
	Group B	40	13.73±2.21	9.18±1.13	63.90±6.98	26.17±3.71	13.60±1.69	12.65±2.65	139.23±14.95
After training	Group A	40	14.38±1.05	9.42±10.3	66.95±3.96	28.70±2.32	14.20±1.20	14.20±1.66	147.85±7.18
	Group B	40	14.05±1.64	9.20±1.20	64.70±6.54	25.60±3.71	13.20±1.82	12.88±2.77	139.63±11.98
	t (Group A)		-2.87	-1.775	-2.265	-3.32	-2.75	-3.47	-3.29
	P value (group A)		0.005	0.08	0.026	0.001	0.007	0.001	0.001
	t (Group B)		-0.74	-0.096	-0.529	0.694	1.016	-0.371	-0.132
	P value (group B)		0.46	0.92	0.56	0.49	0.31	0.71	0.89