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. 2021 May 17;5(5):e25273. doi: 10.2196/25273

Table 2.

Technology use.

Technology questions Participants (N=405), n (%)a
Has the lockdown forced you to use more technology?

Yes 363 (89.63)

No 42 (10.37)

If yes, what do you use technology for?


Job searching 33 (5.67)


Social media/communication 133 (22.85)


Education 58 (9.97)


Shopping 78 (13.40)


Entertainment 48 (8.25)


Work 140 (24.05)


News and information 70 (12.03)


Banking 16 (2.75)


Religion 6 (1.03)
Were you unsure about using technology/online methods before?

Yes 127 (31.36)

No 278 (68.64)

If yes, what made you feel uncomfortable?


Security/privacy issues 46 (38.98)


Unfamiliar with technology 32 (27.12)


Lack of personal connection/accountability 16 (13.56)


Cost of data and devices 10 (8.47)


Reliability issues 14 (11.86)
How do you feel about the increased forced use of technology?

Positive feelings 209 (51.60)

Neutral/mixed feelings 129 (31.85)

Negative feelings 67 (16.54)
Will you continue to use technology after the lockdown?

Yes 392 (96.79)

No 13 (3.21)
Do you have enough information/knowledge regarding COVID-19?

Yes 282 (69.63)

No 123 (30.37)
What is your main source of information on COVID-19?

Health organizations and professionals 91 (22.47)

Mobile phone content 99 (24.44)

Multimedia (radio, television, newspaper) 215 (53.09)
Have you used your mobile phone for health information before the COVID-19 outbreak?

Yes 275 (67.90)

No 130 (32.10)

If yes, what was your main source of health information?


Email 1 (0.25)


Government/institutional websites 52 (12.84)


Messaging platforms (WhatsApp, SMS) 17 (4.20)


Mobile apps 38 (9.38)


Social media posts 58 (14.32)


Web searches (Google) 109 (26.91)

aPercentages may not add up to 100.00% due to rounding.