Table 1.

Facilitators identified in the management of BPSD and concrete implications.

Facilitators	Implications
Culture and leadership	• Value the importance of using non-pharmacological strategies • Recognize the necessity to have access to experts
Full-time presence	• Have an expert working on site to ensure rapid contact • Have the expert dedicated to the task of supporting staff with BPSD management
Teaching methods	• Use knowledge translation science • Give timely and concrete feedback • Favor multimodal and multiple learning exposures
Innovative tools	• Be creative to favor access to relevant patient information and to improve communication among staff • Integrate technology into care
Motivation	• Develop motivation to facilitate learning of new skills • Facilitate successful interventions to increase motivation
Perceived role of patient attendants and orderlies	• Favor patient attendants and orderlies' contribution beyond activities of daily living • Involve them in the reflections and actions regarding BPSD management
Multidisciplinarity	• Integrate different disciplines to have a holistic perspective • Value psychosocial expertise
Staff ratio	• Acknowledge that a greater ratio allows more time to facilitate BPSD management