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. Author manuscript; available in PMC: 2021 May 20.
Published in final edited form as: Health Secur. 2020 Mar-Apr;18(2):75–82. doi: 10.1089/hs.2019.0090

Table 1.

Metrics to Assess Agency Preparedness Using the Ready/Willing/Able Framework

Ready Willing Able
Definitions12 Availability of a public health agency—and the individuals who work in the agency—for prompt action, service, or duty to respond with appropriate resources to a public health emergency The state of being inclined or favorably predisposed, individually or collectively as an agency, toward a public health emergency The actual operational power (ie, skill, expertise, knowledge) of an organization or individual to perform response-related tasks during a public health emergency
Potential metrics to assess framework components Organizational:
  • Roster of staff with skills/expertise appropriate for emergency response (yes/no)

  • Established rapid response team program that supports training, ongoing preparedness, etc of staff who could serve in response roles (yes/no)

  • Time to identify staff with necessary skills/expertise and assign them to emergency response roles

  • Established emergency operations center (yes/no)

  • Time to activate emergency operations center

  • Number of response partners with whom data-sharing systems have been established/exercised

  • Established incident management system (yes/no)

  • Time to activate incident management system

Individual:
  • Number/percent of staff with specific skills/expertise available to serve in appropriate response role

  • Number/percent of staff with necessary skills/experience who can be deployed in timely manner

Organizational:
  • Number of response partners with pre-established mutual aid agreements that support sharing of supplies and resources

  • Number of response partners with pre-established data use agreements that support information sharing

Individual:
  • Number/percent of staff who report willingness to participate in future events (not event-specific)

  • Number/percent of staff who report willingness to participate in future events (during current, ongoing event)

  • Number/percent of staff who have served in a response role in past events

  • Number/percent of staff serving in a response role in current, ongoing event

  • Number/percent of staff willing to participate in specific types of events (ie, natural disasters, infectious disease, nuclear radiological events)

  • Qualitative themes in risk and protective factors that have potential effect on future willingness to participate (reported by responders during or after an event)

Organizational:
  • Database that inventories response-related competencies, skills, and experience of agency staff (yes/no)

  • Number and types of response training available/offered to staff

Individual:
  • Number/percent of staff with specific core competencies and skills relevant to response work

  • Number of response training sessions completed annually

  • Number/percent of staff who have completed response training

  • Number/percent of staff serving in a response role who have completed response training

  • Qualitative themes in applying skills/knowledge learned from training to response work

  • Number/percent of first-time responders participating in an event

  • Number/percent of responders with specific competencies or who are compliant with training requirements at the start of a new event