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. 2021 May 22;21:292. doi: 10.1186/s12909-021-02697-6

Table 2.

Benefits of Greater Physician Empathy for the Physician and Patient

Benefits to Elaboration References
Patients Better understanding of the patient [10, 11, 14, 42, 58, 63, 69, 78, 86, 100, 101, 103, 130]
Improved patient satisfaction [17, 9, 10, 12, 15, 20, 38, 39, 45, 50, 53, 6872, 76, 78, 80, 83, 87, 88, 93, 94, 96, 104, 108, 112, 114, 115, 118, 121, 124, 126, 127, 131137]
Greater adherence to therapy [1, 5, 6, 9, 10, 12, 14, 20, 38, 39, 4345, 47, 50, 53, 68, 7072, 75, 76, 78, 80, 81, 83, 87, 91, 93, 94, 96, 104, 105, 108, 112115, 121, 124, 125, 127, 131, 132, 137, 138]
Better clinical outcomes [110, 1416, 19, 20, 39, 41, 4346, 53, 58, 6470, 72, 76, 7880, 88, 93, 94, 96, 104, 105, 108114, 117121, 123125, 127, 128, 131, 137, 139141]
Patient empowerment [69, 128]
Physicians Lower malpractice liability [4, 9, 10, 12, 15, 20, 45, 71, 75, 76, 78, 93, 105, 108, 112, 113, 118, 126, 131, 132]
Improved well-being of physicians [13, 57, 9, 10, 12, 14, 17, 50, 52, 61, 64, 68, 70, 74, 76, 78, 83, 84, 94, 105, 108, 109, 113, 114, 118]
Fosters a better physician-patient relationship [2, 4, 10, 19, 50, 56, 58, 60, 65, 66, 78, 80, 105, 107, 108, 111, 114, 115, 118, 119, 121, 125, 126, 138, 141]
Greater clinical competence [2, 4, 41, 55, 60, 68, 72, 75, 86, 101, 108, 115, 131, 138]