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. 2021 May 22;21:292. doi: 10.1186/s12909-021-02697-6

Table 4.

Assessment Methods Used to Evaluate Empathy

Type of assessment, and who they were utilised by Assessment tool Studies that used the tool
Quantitative self-rated Jefferson Scale of Empathy [1, 2, 4, 5, 812, 14, 16, 18, 40, 43, 45, 48, 52, 61, 65, 68, 69, 7173, 75, 80, 81, 8791, 94, 96, 100, 104, 106, 108, 113, 114, 117, 118, 122, 124, 127, 131133, 137, 139141, 142, 148, 149, 152]
Interpersonal Reactivity Index [48, 49, 52, 67, 74, 78, 93, 101, 112, 114]
Balanced Emotional Empathy Scale [12, 45, 74, 93, 110, 123]
Toronto Empathy Questionnaire [18, 47, 49]
Adapted Empathy Construct Rating Scale [74, 95, 110]
Empathy Quotient [85]
Groningen Reflection Ability Scale [78]
Ekman Facial Decoding Test [12, 45]
Social Empathy Index [82, 84]
Self-developed Tools [3, 17, 54, 66, 107, 133, 138, 141, 142, 143, 145]
Empathic Tendency Scale [60, 79, 109, 146]
Quantitative assessor- based Consultation and Relational Empathy measure [6, 10, 12, 18, 45, 97, 104, 115, 131]
Jefferson Scale of Patient Perceptions of Physician Empathy [40, 43, 88, 131]
Standardised Patient Feedback Form – Part II [69]
Quality of Communication through Patient’s Eyes [6]
Modified Barret-Lenard Relationship Inventory [58, 98]
Self-developed assessment of patient-rated empathy [38]
Quantitative observer-based Truax Accurate Empathy Scale [19, 58, 121]
Roter’s Interaction Analysis System [39]
Empathy Skill Scale [79]
Empathy Communication Skill Scale [60]
Empathic Communication Coding System [15, 117, 120]
Well’s Empathic Communication Test [116]
Index of Facilitative Discrimination [116]
Modified Scoring Tool used in Theatre Department [119]
ComSkill Coding System [77]
Qualitative observer-based Interviews [6, 41, 70, 112]
Group discussion [5, 101, 110, 112, 122]
Evaluation of reflective writing, narratives, or blogs submitted by participants [9, 43, 51, 55, 63, 66, 75, 84, 103, 133, 142, 153]
Analysis of artwork [92, 139]
Thematic analysis of SP interviews [13, 42, 50, 64, 77, 99, 119]
Self-developed questionnaire [62]
Qualitative survey feedback [3, 70]