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. 2021 May 18;7(5):e07013. doi: 10.1016/j.heliyon.2021.e07013

Table 14.

Technology element EA.

Technology Comm Network
C.1 Name: Technology Communication Network
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  • •Remark: This transformation allows for changes in the TSP corporate network to manage the provisioning of service activation/termination for new IoT customer types in the network infrastructure. It involves the operations support system (OSS) application.

  • •Business Processes: O2P, T2C.

  • •Impact: Provision of supporting IoT infrastructure or changing the current network configuration.

C.2
Name: Technology Communication Network
Image 30
  • •Remark: This transformation allows for changes in the TSP corporate network to manage problem-solving for IoT customers in the network infrastructure. It involves the OSS application.

  • •Business Process: P2S.

  • •Impact: Provision of supporting IoT infrastructure or changing the current network configuration.


Technology Device
C.3
Name: Technology Device: IoT Device
Image 31
  • •Remark: Through this transformation, IoT devices can be managed in the TSP corporate network.

  • •Business Processes: O2P, T2C, P2S.

  • •Impact: Network capability.


Technology Node Platform
C.4 Name: Node Platform
Image 32
  • •Remark: In this transformation, a large number of IoT devices can be managed through a platform further described under IT applications. It involves the BSS application.

  • •Business Process: U2P.

  • •Impact: Changes to CRM and billing applications.