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. 2021 May 18;7(5):e07013. doi: 10.1016/j.heliyon.2021.e07013

Table 16.

Architecture Impact on each Process using MoSCoW.

Impact Process ID M S C W
Employment/Human Resources A.2, A.3, A.4, A.5, A.6, A.8, A.9, A.10, A.20 Ѵ
Additional job desc A.7, A.11, A.12, D.1, D.2, D.4, D.5, D.6, D.7, D.8, D.9 Ѵ
Catalog, proposal draft, or installation manual A.13, A.18 Ѵ
Notifications through certain media A.14 Ѵ
T-Apps application changes, problem status notifications A.15, A.16 Ѵ
Changes to CRM and billing applications A.17, A.19, B.1, B.2, B.3, B.6, C.4 Ѵ
Special reports on customer problems (smart city) A.21 Ѵ
Billing application changes and defining the lifecycle A.22 Ѵ
T-Apps application changes B.4, B.5, Ѵ
Provision of supporting IoT infrastructure or changing the current network configuration C.1, C.2 Ѵ
Network capability C.3 Ѵ
Changes to the T-Apps application, adding pages for smart city customer users D.3 Ѵ
CRM application changes, specifically the CRN® interface D.10, D.12 Ѵ
CRM application changes, specifically the GPR® interface D.11, D.13 Ѵ
VRN® application changes D.14 Ѵ
E-mail is sent by humans or machines D.15 Ѵ