Table 2.

Utilization of Health Care Services by Respondents.

Variable	Frequency	Percentage
Have you been using the NHIS, N = 280
Yes	203	72.5
No	77	27.5
Total	280	100
How many times have you visited the hospital in the past 1 year, N = 203
Once	46	22.7
Twice	53	26.1
Thrice	44	21.7
More than thrice	38	18.7
Not visited in the past 1 year	22	10.8
Total	203	100
Attitude of health workers during visit, N = 203
Friendly	124	61.1
Harsh	39	19.2
Sympathetic	11	5.4
Patient and understanding	21	10.3
No response	8	3.9
Total	203	100
Payment for hospital consultation bills, N = 203
Covered by NHIS	184	90.6
Others	2	1.0
Used personal savings	10	4.9
No response	7	3.4
Total	203	100
Ever changed primary care provider, N = 203
Yes	71	35.0
No	132	65.0
Total	203	100
Reason for changing primary care provider, N = 71
Unsatisfied with services	20	28.2
Changed place of residence	31	43.7
Distant from place of residence	15	21.1
Others	5	7.0
Total	71	100
Level of care used under the scheme (multiple response)
Primary	183	65.4
Secondary	60	21.4
Tertiary	21	7.5
Services used under the scheme (multiple responses)
Maternal health service	52	18.6
Laboratory service	134	47.9
Radiology service	23	8.2
Dental service	14	5.0
Ophthalmology service	6	2.1
Surgical service	15	5.4
Others	10	3.6
Preferred health facility for NHIS
Government hospital	107	52.7
Private hospital	86	42.4
None	10	4.9
Total	203	100