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. 2021 May 22;58:00469580211017626. doi: 10.1177/00469580211017626

Table 4.

Relationship between Factors (Socio-Economic and Others) and Utilization of Health Insurance.

Variable Utilization of NHIS
χ 2 df P-value
Yes (%) No (%)
Age group (years)
 18-25 11 (5.4) 2 (2.6) 1.576 4 .813
 26-35 50 (24.6) 18 (23.4)
 36-45 82 (40.4) 34 (44.2)
 46-60 59 (29.1) 23 (29.9)
 61 and above 1 (0.5) 0 (0.0)
Gender
 Male 101 (49.8) 37 (48.1) 0.065 1 .799
 Female 102 (50.2) 40 (57.9)
Educational status
 No formal education 1 (0.5) 0 (0.0) 2.442 3 .486
 Primary 1 (0.5) 1 (1.3)
 Secondary 30 (14.8) 7 (9.1)
 Tertiary 171 (84.2) 69 (89.6)
Marital status
 Single 35 (17.2) 13 (16.9) 0.119 3 .989
 Married 161 (79.3) 61 (79.2)
 Separate/divorced 3 (1.5) 1 (1.3)
 Widowed 4 (2.0) 2 (2.6)
Monthly income
 N18 000-N50 000 32 (15.8) 10 (13.0) 4.87 4 .301
 N51 000-N100 000 87 (42.9) 31 (40.3)
 N101 000-N150 000 62 (30.5) 20 (26.0)
 N151 000-N200 000 16 (7.9) 12 (15.6)
 >N200 000 6 (3.0) 4 (5.2)
Duration of enrollment
 Less than year 7 (3.4) 6 (7.8) 8.577 4 .073
 1-5 years 82 (40.4) 32 (41.6)
 6-10 years 84 (41.4) 21 (27.3)
 Over 10 years 22 (10.8) 11 (14.3)
 Can’t remember 8 (3.9) 7 (9.1)
Ownership of NHIS card
 Yes 160 (78.8) 36 (46.8) 27.331 1 <.001*
 No 43 (21.2) 41 (53.2)
Proximity to NHIS facility
 Live close to facility 154 (75.9) 56 (72.7) 0.293 1 .589
 Live far from facility 49 (24.1) 21 (27.3)
Satisfaction with care
 Satisfied 114 (56.4) 12 (17.6) 30.754 1 <.001*
 Not satisfied 88 (43.6) 56 (82.4)
Service is time wasting
 Yes 103 (51.0) 39 (57.4) 0.826 1 .363
 No 99 (49.0) 29 (42.6)
Promptness of attention
 Given prompt attention 104 (51.5) 27 (39.7) 2.826 1 .093
 Not given prompt attention 98 (48.5) 41 (60.3)
Attitude of health care workers
 Friendly 124 (61.1) 16 (20.8) 95.341 4 <.001*
 Harsh 39 (19.2) 16 (20.8)
 Sympathetic 11 (5.4) 0 (0.0)
 Patient/understanding 21 (10.3) 6 (7.8)
 No response 8 (3.9) 39 (50.0)
*

Statistically significant P ≤ .05.