Table 3.

Communication of bad news psychosocial intervention.

Phases	Setting	Content
Activation and coordination	Telematic coordination between HCT and EOL team after detection of the death of an inpatients' loved one.	Coordinate how to manage the information in between patients, HCT and families.
Initial contact	Telematic contact between the EOL team and relatives.	Assessment of needs - Doubts regarding safety issues at the hospital or safepass to come - Doubts about how to deliver the bad news - Emotional state and needs Schedule an appointment to come deliver the bad news
Meeting with the EOL team	Face-to-face meeting of the EOL team with the relative in a large private room.	Psychological support - Promote emotional expression - Normalize associated feelings (e.g., guilt) - Advise on how to deliver the bad news - Information about what reactions to expect - Information about the possibility of psychological intervention with the patient
Bad News Communication	Face-to-face communication of the bad news to the patient by his relative in privacy in the patients' room.	Assure privacy in the delivery of bad newsProvide protection measures to prevent contagionCoordinate with HCT
Post-intervention	Offer to the relative face-to-face meeting with the EOL team.	Psychological supportDebriefing and closure

EOL, end of life; HCT, health care team.