Table 3.
The Responses of the Participants Regarding the Effects of the PTT Application on Inter-Professional Communication, Precautionary Responses, and Job-Related Stress at the Emergency Department (n=119)
| Category | Survey Question | Response Median (IQR)* | Favorable Response (n, %)‡ | P¥ |
|---|---|---|---|---|
| Effects on inter-professional communication | The speed of internal communication in the department has been improved. | 4 (4, 5) | 91 (76.47) | <0.0001 |
| The reliability of internal communication in the department has been improved. | 4 (3, 4) | 81 (68.07) | <0.0001 | |
| Less effort is required to communicate. | 4 (4, 5) | 97 (81.51) | <0.0001 | |
| Improved access to ED team | 4 (4, 5) | 94 (78.99) | <0.0001 | |
| Improved physician response times to urgent COVID-19 reporting | 4 (4, 5) | 94 (78.99) | <0.0001 | |
| I am less likely to delay contacting a physician. | 4 (3, 4) | 84 (70.59) | <0.0001 | |
| Improved non-physician response times | 4 (3, 4) | 88 (73.95) | <0.0001 | |
| Improved job satisfaction | 4 (3, 4) | 75 (63.03) | <0.0001 | |
| Internal communication still needs further improvements. | 4 (4, 5) | 99 (83.19) | <0.0001 | |
| Effects on the Precautionary Responses | I have sufficient time to wear the personal protective equipment and to take other precautionary infection control measures. | 4 (4, 4) | 94 (78.99) | <0.0001 |
| Staff safety has been improved due to reduced exposure to infection. | 4 (3, 4) | 70 (58.82) | <0.0001 | |
| The time required for patient care has been reduced due to promoted preparedness. | 3 (3, 4) | 59 (49.58) | <0.0001 | |
| The effects on Job-related Stress | I have become less worried about acquiring the COVID-19 infection | 3 (3, 4) | 41 (34.45) | 0.065 |
| I have become more restful. | 3 (3, 4) | 52 (43.7) | <0.0001 | |
| I do not have trouble remembering things. | 4 (3, 4) | 62 (52.1) | <0.0001 | |
| I do not feel discouraged\frustrated\disappointed. | 4 (3, 4) | 61 (51.26) | <0.0001 | |
| Improved my comfort at the workplace. | 4 (3, 4) | 83 (69.75) | <0.0001 |
Notes: *All responses were presented on a 5-point Likert scale, where 5 indicates the highest grade (strongly agree). ‡Favorable responses indicate the frequencies of participants with the following responses: agree (Likert grade 4) or strongly agree (Likert grade 5). ¥The p value to test the null hypothesis using a sign test (to investigate whether the median response equals 3 [neutral]).
Abbreviations: ED, emergency department; IQR, interquartile range.