Table 3.
The Number of Sessions and Interactions for Each Intent in the Chatbot
| Intent | Sessions | Interactions | Exit |
|---|---|---|---|
| Default Fallback Intent | 47 | 139 | 36.36% |
| Default Welcome Intent | 63 | 115 | 19.70% |
| Fitness | 18 | 21 | 7.58% |
| Food | 21 | 32 | 4.55% |
| No Match | 14 | 33 | 4.55% |
| Advice | 31 | 36 | 1.52% |
| KnowingSymptoms - fever - 7 day | 12 | 15 | 1.52% |
| newcover | 8 | 10 | 1.52% |
| thanks intent | 7 | 10 | 1.52% |
| NovelCoronavirusDefinition | 4 | 4 | 1.52% |
| Trainer 4 | 4 | 4 | 1.52% |
| Assalamualaikum | 4 | 4 | 1.52% |
| FoodAllergysymptoms | 2 | 3 | 1.52% |
| HeartAttackDefinition | 2 | 2 | 1.52% |
| exit | 1 | 1 | 1.52% |
| KS - fever - 7 - covid - chronicdis - yes-w-b | 1 | 1 | 1.52% |
| Foodtoavoid | 1 | 1 | 1.52% |
| HypertensionComp - custom | 1 | 1 | 1.52% |
| KS - fever - 7 - covid - chronicdis-fb - no | 1 | 1 | 1.52% |
| Asthmarisk | 1 | 1 | 1.52% |
| DiabetesDefinition | 1 | 1 | 1.52% |
| Trainer | 1 | 1 | 1.52% |