. 2021 May 10;5(5):e18096. doi: 10.2196/18096
©Pieter Christiaan de Looff, Henk Nijman, Robert Didden, Matthijs L Noordzij. Originally published in JMIR Formative Research (https://formative.jmir.org), 10.05.2021.
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Figure 5.
Proportion of responses and number of responses for clients on the extended expectation confirmation model.