Table 1.
Constructs and measurement items.
| Constructs | Items | Description | Item Source |
|---|---|---|---|
| Performance Expectancy | PE1 | I find m-Health useful in my life during the COVID-19 pandemic. | [16,22]. |
| PE2 | Using m-Health increases my chances of meeting my needs during the COVID-19 pandemic. | ||
| PE3 | Using m-Health helps me in manage my daily healthcare during the COVID-19 pandemic. | ||
| PE4 | Using m-Health service increases my capability to manage my health during the COVID-19 pandemic. | ||
| Effort Expectancy | EE1 | Learning how to use m-Health is easy for me. | [16,22]. |
| EE2 | My interaction with m-Health is clear and understandable. | ||
| EE3 | I find m-Health easy to use. | ||
| Social Influence | SI1 | People who are important to me think that I should use m-Health services during the COVID-19 pandemic. | [16,22]. |
| SI2 | People who influence my behavior think that I should use m-Health during the COVID-19 pandemic. | ||
| SI3 | People in my social groups who use m-Health service are seen as more prestigious than those who do not. | ||
| Facilitating Conditions | FC1 | I have the resources necessary to use m-Health services. | [16,22]. |
| FC2 | I have the knowledge necessary to use m-Health services. | ||
| FC3 | I can get help from others when I have difficulties using m-Health services. | ||
| FC4 | m-Health instructions are useful to me when I use m-Health services. | ||
| Trust | TR1 | I trust my m-Health applications during the COVID-19 pandemic. | [52,53,54]. |
| TR2 | I find m-Health reliable in conducting health services during the COVID-19 pandemic. | ||
| TR3 | I feel that m-Health is safe for receiving reliable medical information during the COVID-19 pandemic. | ||
| TR4 | I trust m-Health’s commitment to satisfy my medical information needs during the COVID-19 pandemic. | ||
| Satisfaction | SA1 | I am satisfied with m-Health efficiency. | [55,56]. |
| SA2 | I am satisfied with m-Health service quality. | ||
| SA3 | I am satisfied with the presentation of the m-Health service’s user interface. | ||
| SA4 | I am satisfied with my overall experience using m-Health. | ||
| Emergency use intention | EUI1 | I use m-Health services when I am in urgent need of medical care during the COVID-19 pandemic. | [13,16]. |
| EUI2 | I will consider using m-Health services if I have urgent medical requirements during the COVID-19 pandemic. | ||
| EUI3 | m-Health is the first choice if I need urgent medical health services during the COVID-19 pandemic. | ||
| EUI4 | I will continue to use m-Health services if I need urgent medical care in future. | ||
| Usage Behavior | UB1 | m-Health service is a pleasant experience. | [16,22]. |
| UB2 | I really want to use m-Health services to keep my healthy during the COVID-19 pandemic. | ||
| UB3 | I spend a lot of time using m-Health services during the COVID-19 pandemic. | ||
| UB4 | I use m-Health services on regular basis during the COVID-19 pandemic. | ||
| m-Health Knowledge | MK1 | I have already used or practiced m-Health Apps to make myself familiar with the functionality. | [57]. |
| MK2 | I have already made myself familiar with different versions of m-Health. | ||
| MK3 | I know the types of m-Health Apps that are commonly used. | ||
| MK4 | I can skillfully operate commonly used m-Health Apps. |