Table 3.
Parents’ feedback about the SpeakHealth app.
| Feedback groups | App or voice interaction | Feedback summary |
| Sharing information | App | Parents like the idea of sharing notes with providers and significant others as well as easily notifying all health care providers in their circle in case of emergency. Shared accounts for everyone to access and edit notes received positive feedback. |
| Education | App | Educational links were found to be useful. Providing guidelines for first-time parents were suggested to be highly needed. |
| Integration | App | Electronic health record integration was well received. In addition, calendar integration was suggested. Parents would like to have more control over patient medical records in terms of access and transparency of all the notes. |
| Visualization | App | Parents would like to have a personalized dashboard, such as for epilepsy, seizure activities should be more visible. The highlighting ability was found to be useful. |
| Accessibility | Voice | Parents liked the idea of using voice while the phone was away and locked to enter notes. A parent suggested having the ability to navigate and search notes with voice. |
| Real-world use | Voice | Parents shared real-world scenarios to be used regarding their children’s condition. These include seizure timer, reminder of medications and appointments, searching medical notes, calling providers, and feeding tracking. |
| Voice-over typing | Voice | Parents stated that voice interaction helps to enter notes easier and faster than typing. Misunderstandings are correctable through text editing. Spell check feature for transcription was suggested for auto-correction. |
| More with voice: navigation | Voice | A parent mentioned navigation of notes with voice, search with voice. |