Table 1.
The patient engagement and medication safety management (PE-MSM) program.
Wk | Themes | Aims and contents | Auxiliary tools | Participation modes |
Wk 1 | Assess medication error types | Understand the current medication situation of patients:Establish a good relationship with patientsAssess the types of medication errors | Instruction Manual of Patient Participating in Safety Medication | Doctor-patient cooperation;Family caregiver assistance; |
Wk 2 | Raise awareness of participation | Use motivational interview to analyze obstacles of patients’ participationImprove the sense of participating in medication safety management | Instruction manual of patient participating in safety medication | Doctor-patient cooperation;Family caregiver assistance; |
Wk 3 | Motivating participation | Explore patients’ experience in medication, share others’ cases and stimulate their participationStrengthen confidence in participating in medication safety and enable patients to act | Instruction manual of patient participating in safety medication | Doctor-patient cooperation;Family caregiver assistance; |
Wk 4 | Develop participation program | Motivate patients to consciously pay attention to the doctor's prescriptionGive examples to inform patients of the significance of purchasing and taking drugs under the guidance of doctorsEnhance the awareness and behavior of participation in medical treatment and medication taking | the check inventory for medication | Doctor-patient cooperation;Family caregiver assistance; |
Wk 5 | Develop participation program | Assist patients to make a medication list and stick it on the eye-catching placeDistribute and teach patients to use intelligent reminder boxDeepen the awareness and behavior of participation in home medication | The list of medication; The intelligent reminder box | Doctor-patient cooperation;Family caregiver assistance; Self-monitoring |
Wk 6 | Develop participation program | Stress the benefits of engaging in medication monitoringUse family support to assist patients with medication monitoring | The medication monitoring record form | Doctor-patient cooperation;Family caregiver assistance; Self-monitoring |
Wk 7 | Develop participation program | Assist patients to summarize and study the whole process of participating in medication safety managementForm individualized patient engagement and medication safety management | The flow chart of patients participating in medication safety management | Doctor-patient cooperation;Family caregiver assistance; Self-monitoring |
Wk 8–11 | Strengthen the sense of participation and maintain the behavior of participation | Conduct 1time/2-wk telephone follow-up and in-home follow-up to help patients solve problemsInquire and check the medication monitoring record of patientsLeave the contact information of researchers and community doctors, and encourage patients to consult about medication management at any time | Instruction manual of patient participating in safety medication | Doctor-patient cooperation;Family caregiver assistance; Self-monitoring |
Wk12 | Feedback and summary | Acquire the feedback information of patients’ participation in medication safety managementImprove the intervention program | Instruction manual of patient participation in safety medication | Doctor-patient cooperation;Family caregiver assistance; Self-monitoring |