Table 3.

Adjusted differences in patient experience for respondents aged 18 years and older cared for by certified PCMH and non-PCMH providers.

	PCMH		Non-PCMH
Patient experience	No.	Estimates %(95% CI)	No.	Estimates %(95% CI)	Difference %(95% CI)∗	P†	Adjusted‡P
Overall satisfaction	2140	82.1 (79.4–84.8)	2690	81.6 (79.6–83.6)	0.5 (−3.0 to 3.9)	.80	.90
Access composite	2203	78.0 (75.4–80.6)	2813	78.4 (76.2–80.6)	−0.4 (−3.9 to 3.1)	.82	.90
Got care right away	762	66.4 (60.7–72.2)	1072	71.3 (67.7–74.9)	−4.9 (−12.1 to 2.4)	.19	.77
Got needed appointment	1983	60.7 (57.1–64.3)	2482	60.8 (57.7–64.0)	−0.2 (−4.9 to 4.6)	.95	.95
Easy to get care	1561	71.9 (68.7–75.1)	2032	69.0 (65.9–72.1)	2.9 (−1.7 to 7.5)	.21	.77
Easy to see specialist	1112	51.9 (47.3–56.4)	1437	59.2 (55.4–63.0)	−7.3 (−13.5 to −11.5)	.02	.22
Communication composite	2162	80.4 (77.5–83.2)	2719	81.6 (79.3–84.0)	−1.2 (−5.0 to 2.6)	.52	.90
Listened carefully	2141	66.8 (63.2–70.5)	2698	67.5 (64.7–70.3)	−0.6 (−5.6 to 4.3)	.80	.90
Showed respect	2154	70.1 (67.2–73.1)	2710	72.4 (69.7–75.0)	−2.2 (−6.4 to1.9)	.29	.80
Spent enough time	2156	58.4 (54.6–62.2)	2708	59.4 (56.4–62.5)	−1.0 (−5.8 to 3.7)	.67	.90
Explained easily	2156	65.5 (62.3–68.7)	2713	67.6 (64.6–70.6)	−2.1 (−6.7 to 2.5)	.38	.83