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. 2020 Sep 28;11(5):1115–1121. doi: 10.1093/tbm/ibaa079

Table 1.

Implementation strategies and aligned design thinking methods from IDEO.org’s The Field Guide to Human-Centered Design

Implementation strategy [6] Implementation strategy description [6] Human-centered design method [13] Real Talk case study example
Involve patients/consumers and family Engage or include patients/consumers and families in the implementation effort Card sort
Co-creation session
Conversation starters
Guided tour
Resource flow
Card sort: Teenagers sorted cards that presented options related to where they were most comfortable talking about sex and/or relationships, who they were most comfortable talking with, and what topics interested them the most. Results of these card sorts informed the content and mode of delivery for the intervention.
Conduct cyclical small tests of change Implement changes in a cyclical fashion using small tests of change before taking changes systemwide. Tests of change benefit from systematic measurement, and results of the tests of change are studied for insights on how to do better. This process continues serially over time, and refinement is added with each cycle. Rapid prototyping
Integrate and iterate
Define success
Measure and evaluation
Rapid prototyping: Team members used InVision to design multiple versions of a feature, like the story submission experience, and tested the viability of these options (e.g., form vs. chatbot) with potential users. Data from these tests were used to make decisions.
Intervene with patients/consumers to enhance update/ adherence Develop strategies with patients to encourage and problem solve around adherence Co-creation session
Live prototyping
Co-creation: Team members hosted co-creation sessions with potential users where they were given paper with blank iPhone screens and were asked to (a) draw their ideal app to learn about sex education and (b) pitch their app to the other potential users for feedback. Team members listened to the pitches and used similar language for the iTunes App Store description.