Table 3.
Examples of changes made to study materials and procedure following participant feedback [54].
| Theme | Participant feedback as expressed by one or more participants | Changes made to the study based on feedback |
| Doing the digital intervention right | It is unclear what the next step is after filling out the baseline questionnaires, and after completing the assigned task. “What happens now?” (P1) | Added flowcharts that show the participant journey at the beginning and end of each module link that is sent out. It includes a green arrow with the text “You are here” to demonstrate where they are in the study and the next step. |
| Getting the data right | It is difficult to remember exactly how many intrusions one had in the last week (for the retrospective rating at baseline). (P1) | We kept this question as part of inclusion criteria and ask for a general estimate (ie, “have you had at least 2 intrusive memories in the last week”), but also added a baseline (week -1) daily electronic registration/diary of intrusive memories that participants are asked to complete during the week prior to filling in the baseline questionnaires and completing the intervention/control session. |
| Feeling that participation is alright | It looks like there are going to be a lot of questions in the SmartTrial list of questionnaires. [You] could lump some of the single-item, or shorter questionnaires together. (P3) | We did this with four questionnaires, where we combined two of them together twice. We also removed one of the work-related questionnaires. |