Table 2.

List of the inconveniences that were caused by the extended intervals between visits or the implementation of online/telephonic medical care

Issues related to the treatment of patients with chronic kidney disease
Inadequate drug-dosage adjustment (21 answers in total)
- Worsened management of renal anemia (13 answers)
- Worsened glycemic control (3 answers)
- Worsened blood pressure control (2 answers)
- Delayed steroid dose reduction (1 answer)
Inadequate management due to lack of face-to-face examination and blood tests (20 answers in total)
- Renal function deterioration and/or worsened urinary protein (11 answers)
- The occurrence of acute heart failure, resulting in hospitalization (1 answer)
- Worsened systemic lupus erythematosus status (1 answer)
- Decreased ability to complete activities of daily living and worsened dementia symptoms (1 answer)
Patients asked for continuation of online/telephonic medical care despite the poor suitability (6 answers)
Increased number of patients who interrupted or discontinued hospital visits (2 answers)
Ran out of prescriptions (1 answer)

Issues related to the operation of the hospital
Decreased hospital profits (2 answers)
Increased burden on the back office (1 answer)
Confusion in relation to the provision of both regular and online/telephonic medical care (1 answer)
Patients did not answer the phone calls, which resulted in extended clinic hours (1 answer)