Skip to main content
. 2021 May 28;154(3):166–174. doi: 10.1177/17151635211005503

Table 2.

Pharmacist checklist and reference guide usability testing results

Modified system usability scale items
(1 = Strongly disagree; 5 = Strongly agree)
All participants (N = 12) Round 1:
Pharmacy practice educators (n = 2)
Round 2:
Community pharmacists (n = 5)
Round 3:
Community pharmacists (n = 5)
1. I think that I would like to use these resources frequently. 4.7 (0.9) 4.5 (0.7) 5.0 (0.0) 4.4 (1.3)
2. I found these resources unnecessarily complex. 1.8 (1.3) 3.0 (2.8) 1.8 (1.3) 1.4 (0.6)
3. I think these resources are easy to use. 4.3 (1.2) 3.0 (2.8) 4.6 (0.9) 4.6 (0.6)
4. I think that I would need the support of an expert to be able to use these resources. 1.5 (1.0) 1.0 (0.0) 2.2 (1.3) 1.0 (0.0)
5. I found the various components in these resources are well integrated. 4.1 (1.4) 3.5 (2.1) 5.0 (0.0) 3.4 (1.5)
6. I think these resources are too inconsistent. 1.4 (0.9) 2.5 (2.1) 1.2 (0.5) 1.2 (0.5)
7. I would imagine that most pharmacists would learn to use these resources very quickly. 4.4 (1.2) 3.0 (2.8) 4.8 (0.5) 4.6 (0.6)
8. I found these resources very awkward to use. 1.3 (0.7) 1.0 (0.0) 1.4 (0.9) 1.4 (0.6)
9. I feel very confident using these resources. 4.6 (0.9) 3.5 (2.1) 4.8 (0.5) 4.8 (0.5)
10. I need to learn a lot before I start using these resources. 1.8 (0.8) 1.5 (0.7) 2.0 (1.0) 1.6 (0.6)
Total system usability scale score (items 1 to 10) 85.6 (16.3) 71.3 (40.7) 89.0 (9.1) 88.0 (10.7)
11. I would rate the overall user-friendliness of this product as
(1 = Worst imaginable; 7 = Best imaginable)
5.6 (1.0) 4.0 (1.4) 6.2 (0.5) 5.6 (0.6)

Values are expressed as mean (SD).