Table 5.
Relationship between level of satisfaction (patient and doctor) very favourable (≥8) or not (<8) and demographic and clinical variables.
| Variable | Level of patient satisfaction |
Level of doctor satisfaction |
|||||
|---|---|---|---|---|---|---|---|
| <8 | ≥8 | <8 | ≥8 | ||||
| % | % | P | % | % | P | ||
| Sex | M | 70.1 | 69.9 | .972 | 79.5 | 68.2 | .054 |
| V | 29.9 | 30.1 | 20.5 | 31.8 | |||
| ICTs skills | No | 67.0 | 43.6 | <.001 | 72.6 | 44.0 | <.001 |
| Yes | 33.0 | 56.4 | 27.4 | 56.0 | |||
| Level of education | Primary | 73.2 | 47.2 | <.001 | 68.5 | 49.6 | .002 |
| Secondary | 20.6 | 34.1 | 27.4 | 32.1 | |||
| Higher | 6.2 | 18.7 | 4.1 | 18.3 | |||
| Disability | No | 77.3 | 84.8 | .078 | 75.3 | 84.7 | .048 |
| Yes | 22.7 | 15.2 | 24.7 | 15.3 | |||
| Goes in own car | No | 24.7 | 25.5 | .883 | 24.7 | 25.4 | .887 |
| Yes | 75.3 | 74.5 | 75.3 | 74.6 | |||
| Goes in public transport | No | 75.3 | 74.5 | .883 | 75.3 | 74.6 | .887 |
| Yes | 24.7 | 25.5 | 24.7 | 25.4 | |||
| Goes alone | No | 37.1 | 36.6 | .924 | 37.0 | 36.6 | .955 |
| Yes | 62.9 | 63.4 | 63.0 | 63.4 | |||
| Needs accompaniment | No | 75.3 | 81.3 | .185 | 74.0 | 81.2 | .158 |
| Yes | 24.7 | 18.7 | 26.0 | 18.8 | |||
| Difficult diagnosis | No | 36.1 | 37.7 | .774 | 34.2 | 37.9 | .552 |
| Yes | 63.9 | 62.3 | 65.8 | 62.1 | |||
| Psychiatric comorbidites | No | 89.7 | 92.4 | .384 | 89.0 | 92.4 | .340 |
| Yes | 10.3 | 7.6 | 11.0 | 7.6 | |||
| RTC with provision of analyses/tests | No | 36.1 | 37.4 | .811 | 47.9 | 35.1 | .037 |
| Yes | 63.9 | 62.6 | 52.1 | 64.9 | |||
| RTC with provision of analyses/tests + adjustment to treatment | No | 35.1 | 32.2 | .601 | 45.2 | 30.5 | .014 |
| Yes | 64.9 | 67.8 | 54.8 | 69.5 | |||
| Cardiovascular comorbidity | No | 37.1 | 49.3 | .032 | 37.0 | 48.6 | .068 |
| Yes | 62.9 | 50.7 | 63.0 | 51.4 | |||
| Treatment with MTX/anti-TNF/GC | No | 70.1 | 60.7 | .089 | 71.2 | 61.1 | .099 |
| Yes | 29.9 | 39.3 | 28.8 | 38.9 | |||
| Treatment with biophosphonates/Ca | No | 63.9 | 69.9 | .257 | 69.9 | 68.4 | .811 |
| Yes | 36.1 | 30.1 | 30.1 | 31.6 | |||
| Treatment with MTX/anti-TNF/GC | No | 75.3 | 70.5 | .352 | 79.5 | 70.0 | .100 |
| Yes | 24.7 | 29.5 | 20.5 | 30.0 | |||
| Rural/urban residence | Rural | 45.4 | 39.0 | .258 | 42.5 | 39.9 | .687 |
| Urban | 54.6 | 61.0 | 57.5 | 60.1 | |||
| Distance travelled for face-to-face consultation | <25 km | 52.6 | 62.9 | .095 | 58.9 | 61.1 | .848 |
| 25−50 km | 29.9 | 20.1 | 24.7 | 21.6 | |||
| >50 km | 17.5 | 17.1 | 16.4 | 17.3 | |||
| Grouped diagnoses | AR/APS | 34.02 | 27.03 | .468 | 31.08 | 27.99 | .485 |
| OP/STR osteoarthritis | 36.08 | 37.84 | 35.14 | 37.91 | |||
| Fibromyalgia | 4.12 | 5.68 | 5.41 | 5.34 | |||
| RPM | 1.03 | 3.78 | 0 | 3.82 | |||
Ca: Calcium; GC: Glucocorticoids; ICTs: Information and Communication Technologies; M: Men; MTX: Methotrexate; OP: Osteoporosis; PsA: Psoriatic Arthritis; RA: Rheumatoid Arthritis; RPM: Rheumatic Polymyalgia; RTC: Rheumatology Teleconference; STR: Soft Tissue Rheumatism; TNF: Tumour Necrosis Factor W: Women;