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. 2021 Jun 2;11(4):803–809. doi: 10.1007/s12553-021-00568-0

Table 1.

Barriers and Potential Solutions to Digital Scribe Implementation

Barriers to Digital Scribe Implementation: Potential Solutions:
Upfront costs

• Staged furlough of medical scribes and/or telescribes

• Increased clinic efficiency may offset implementation costs within a short timeframe

Time-intensive training period for physicians with risk of digital scribe adoption-related burnout

• Vendor super user, role-based, and process-based training

• Financial compensation for training

• Reduced patient census and/or addition of additional trainees during implementation period

Linguistic variation and unique medical jargon use

• Adaptability to linguistic differences

• Integration of medical jargon into the medical note

• Compatibility with different types of clinical encounters (e.g. health maintenance, procedure, subspecialty visit)

Medicolegal compliance

• Quality checks when utilizing digital scribe technology to ensure accuracy and reduce automation bias

• HIPAA-certified technology

• Protected database of raw files

• Adverse event reporting process

Interoperability with existing computer systems

• Buy-in from EHR providers

• In house Help Desk training to address and rectify technological issues