Table 1.

Interview guide and daily notes

Interview themes in the first interview

• Physical and organizational precautionary measures taken in the clinics to minimize the risk of spreading COVID-19

• Use, reasoning and experience with telephone and video consultations

• The GPs perceptions of their own risk of infection and their work conditions during the pandemic

• Tasks and challenges related to patients with COVID-19 symptoms

• Information from the authorities and keeping up-to-date

• Work and challenges related to implementing guidelines

• Collaboration with the rest of the health care system

Interview themes in the second interview

• Follow up on issues covered in the first interview and in the notes

• Continued reorganisation and resumption of usual practice

• Use, reasoning and experience with telephone and video consultations

• Experiences of clinical quality during the pandemic and adequacy of treatment for patients with COVID-19 symptoms and patients with regular health issues

• The influence of the minimal use of personal protective equipment on patient care

• Counselling patients in the increased risk of serious illness if infected with COVID-19

Questions for the written or audio recorded daily notes

• Which clinical challenges have you experienced today in relation to COVID-19 and other acute/sub-acute health issues?

• Are you aware of any changes in clinical guidelines since yesterday?

• Is there anything else that has taken up time today?

Do you have any suggestions as to how the situation in general practice could be improved?