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Themes from the analysis
| • Reorganising consultations |
| • Choice between face-to-face and video/telephone consultations |
| ∘ Minimization of risk |
| ∘ Following guidelines |
| ∘ A preference for face-to-face consultations |
| • Experienced differences between face-to-face and video/telephone consultations |
| ∘ Consultation content and form |
| ∘ Relational and nonverbal limitations |
| ∘ The clinical assessment and treatment |
| ∘ Technical limitations |
| ∘ Choice between video and telephone consultation |
