Table 2.
Comparison of survey responses on the perceived quality of clinical care provided by modality.
Perceived quality of clinical care provided | Audio consultations, n (%) | Video consultations, n (%) | Total, n (%) | P value | ||||||
Confidence in managing acute consultations | .01 | |||||||||
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Disagree and strongly disagree | 85 (24.50) | 47 (17.03) | 132 (21.19) |
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Neutral | 121 (34.87) | 85 (30.80) | 206 (33.07) |
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Agree and strongly agree | 141 (40.63) | 144 (52.17) | 285 (45.75) |
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Confidence in managing chronic conditions and follow-up consultations | .08 | |||||||||
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Disagree and strongly disagree | 20 (5.76) | 6 (2.17) | 26 (4.17) |
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Neutral | 50 (14.41) | 39 (14.13) | 89 (14.29) |
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Agree and strongly agree | 277 (79.83) | 231 (83.70) | 508 (81.54) |
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Ability to answer patients’ questions | .26 | |||||||||
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Disagree and strongly disagree | 9 (2.59) | 3 (1.09) | 12 (1.93) |
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Neutral | 36 (10.37) | 23 (8.33) | 59 (9.47) |
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Agree and strongly agree | 302 (87.03) | 250 (90.58) | 552 (88.60) |
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Ability to provide patient health education | .006 | |||||||||
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Disagree and strongly disagree | 15 (4.32) | 1 (0.36) | 16 (2.57) |
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Neutral | 36 (10.37) | 24 (8.70) | 60 (9.63) |
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Agree and strongly agree | 296 (85.30) | 251 (90.94) | 547 (87.80) |
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Perceived risk of misdiagnosis with telemedicine | .41 | |||||||||
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Disagree and strongly disagree | 47 (13.54) | 35 (12.68) | 82 (13.16) |
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Neutral | 84 (24.21) | 80 (28.99) | 164 (26.32) |
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Agree and strongly agree | 216 (62.25) | 161 (58.33) | 377 (60.51) |
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