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. 2021 Jun 1;9(6):e29251. doi: 10.2196/29251

Table 2.

Comparison of survey responses on the perceived quality of clinical care provided by modality.

Perceived quality of clinical care provided Audio consultations, n (%) Video consultations, n (%) Total, n (%) P value
Confidence in managing acute consultations .01

Disagree and strongly disagree 85 (24.50) 47 (17.03) 132 (21.19)

Neutral 121 (34.87) 85 (30.80) 206 (33.07)

Agree and strongly agree 141 (40.63) 144 (52.17) 285 (45.75)
Confidence in managing chronic conditions and follow-up consultations .08

Disagree and strongly disagree 20 (5.76) 6 (2.17) 26 (4.17)

Neutral 50 (14.41) 39 (14.13) 89 (14.29)

Agree and strongly agree 277 (79.83) 231 (83.70) 508 (81.54)
Ability to answer patients’ questions .26

Disagree and strongly disagree 9 (2.59) 3 (1.09) 12 (1.93)

Neutral 36 (10.37) 23 (8.33) 59 (9.47)

Agree and strongly agree 302 (87.03) 250 (90.58) 552 (88.60)
Ability to provide patient health education .006

Disagree and strongly disagree 15 (4.32) 1 (0.36) 16 (2.57)

Neutral 36 (10.37) 24 (8.70) 60 (9.63)

Agree and strongly agree 296 (85.30) 251 (90.94) 547 (87.80)
Perceived risk of misdiagnosis with telemedicine .41

Disagree and strongly disagree 47 (13.54) 35 (12.68) 82 (13.16)

Neutral 84 (24.21) 80 (28.99) 164 (26.32)

Agree and strongly agree 216 (62.25) 161 (58.33) 377 (60.51)